Tenders and Proposals Registry

YEC is looking for technical and business processes support services for its Hexagon EAM implementation and Infor OS platform. This includes working with the Corporation to:

• Configure new functionality as needed/requested;
• Prioritize and correct found issues related to configuration or process;
• Explore new configurations and processes within the software to address internal business process and application use in the field utilizing past operational experience;
• Provide relevant user training to core users (up to four staff);
• Troubleshoot and resolve found integration issues as needed, with the support of YEC’s ERP integration design partner; and
• Assist in correcting issues within the Hexagon EAM and Infor OS software not covered under the basic Hexagon EAM licensing support.

The Corporation is looking to establish an annual Contract that supports a pre-defined hour bank of 150 hours.  The Corporation will draw down this hour bank to make small improvements and/or configuration changes within EAM to better support YEC. The Corporation is also looking for support in maintaining its custom configurations within EAM. This would include correcting issues caused by system updates or bugs.

Interested and qualified vendors are expected to download the solicitation package through MERX link here.