News & Events

Check this section for Yukon Energy's latest news and coming events.

If you have questions about any of the information posted here, please contact:


Communications and Community Relations
Phone: (867) 393-5398
Email: communications@yec.yk.ca

Feb 16, 2026  Comment

Billing Updates Following Winter Meter Estimates

At Yukon Energy, providing reliable service to Yukoners is at the heart of everything we do — especially during the coldest months of the year. We want to share an important update regarding customer billing following recent winter conditions. Why Some Bills Were Estimated During December and January, extreme cold temperatures created safety concerns for our meter readers. To ensure the well-being of our staff while maintaining service continuity, we issued a higher number of estimated bills during this period. Estimated bills are based on historical usage and are a common industry practice when actual meter reads are temporarily unavailable. However, once we’re able to safely access meters and obtain actual readings, accounts must be reviewed and adjusted accordingly. What This Means for Customers Because of the volume of estimated bills issued, our customer service team is currently working through a backlog of accounts that require manual review and correction. This careful review process may result in: Billing delays for some customers Adjustments or corrections to previously estimated bills In some cases, customers who previously received estimated bills and now have actual meter readings available may receive corrected statements. These corrected statements help reconcile earlier estimates with actual usage to ensure billing accuracy. We understand that receiving high bills or seeing adjustments on your account can be unexpected. Please know that these corrections are part of our commitment to accurate and transparent billing. Our Commitment to You Our team is working to review each affected account with care and precision, and we are taking the necessary time to ensure corrections are made properly. We sincerely appreciate your patience and understanding as we complete this process. If you have questions about your bill, need clarification on adjustments, or would like to discuss payment plan options, our customer service team is here to help. You can contact us at (867) 993-5565 or billing@yec.yk.ca. Thank you.
Events
Feb 10, 2026  Comment

Whitehorse Power Centres Open House - Shortlisted Sites - March 3

Whitehorse Power Centres Open House - Shortlisted Sites March 3 - 6:00 pm to 8:00 pm Sternwheeler Hotel, Whitehorse The open house will start with a presentation, followed by a question and answer period. Yukon Energy has shortlisted four potential sites for the proposed Whitehorse Power Centres Project, a key initiative to provide reliable electricity during peak winter demand and support growth in the Whitehorse area through to 2040. The shortlist follows a multi-stage evaluation that began with 12 potential locations for generation facilities. Eight sites were removed based on technical, environmental, and social considerations, including proximity to residential areas, existing electrical infrastructure, and potential impacts related to noise, air quality, and land use. All remaining sites are located at least one kilometre from nearby homes or businesses. Shortlisted generation sites: South • Whitehorse Copper Mine • Copper Haul Road North • KM 232 North Klondike Highway • Ta’an Kwäch’än Council Deep Creek Attend an open house to learn more about the shortlisted sites, ask questions and share your feedback. Feedback will be collected until March 13, 2026.
Events
Feb 10, 2026  Comment

Online - Whitehorse Power Centres Open House - Shortlisted Sites - February 25

Whitehorse Power Centres Online Open House - Shortlisted Sites February 25 - 6:00 pm to 8:00 pm Meeting link will be posted on yukonenergy.ca/wpc 24 hours before the open house. The open house will start with a presentation, followed by a question and answer period. Yukon Energy has shortlisted four potential sites for the proposed Whitehorse Power Centres Project, a key initiative to provide reliable electricity during peak winter demand and support growth in the Whitehorse area through to 2040. The shortlist follows a multi-stage evaluation that began with 12 potential locations for generation facilities. Eight sites were removed based on technical, environmental, and social considerations, including proximity to residential areas, existing electrical infrastructure, and potential impacts related to noise, air quality, and land use. All remaining sites are located at least one kilometre from nearby homes or businesses. Shortlisted generation sites: South • Whitehorse Copper Mine • Copper Haul Road North • KM 232 North Klondike Highway • Ta’an Kwäch’än Council Deep Creek Attend an open house to learn more about the shortlisted sites, ask questions and share your feedback. Feedback will be collected until March 13, 2026. 
Jan 29, 2026  Comment

Yukon Energy Shortlists Four Potential Sites for Whitehorse Power Centres Project

Whitehorse, Yukon — Yukon Energy has shortlisted four potential sites for the proposed Whitehorse Power Centres Project, a key initiative to provide reliable electricity during peak winter demand and support growth in the Whitehorse area through to 2040. The shortlist follows a multi-stage evaluation that began with 12 potential locations for generation facilities. Eight sites were removed based on technical, environmental, and social considerations, including proximity to residential areas, existing electrical infrastructure, and potential impacts related to noise, air quality, and land use. All remaining sites are located at least one kilometre from nearby homes or businesses. The project includes two new diesel power centres, providing up to 150 megawatts of dependable winter capacity. The first Whitehorse power centre is planned to be in service by winter 2027, delivering 15 megawatts of dependable power to meet projected peak winter demand that season. A new substation, proposed on Long Lake Road, and new transmission infrastructure would also strengthen system reliability by creating multiple pathways for electricity to flow, reducing outages and improving restoration times. Recent cold weather has shown how close winter electricity demand can come to the limits of available supply, leaving little room to respond to outages or extreme weather. At times this past December, Yukoners were using 91 per cent of all the electricity that Yukon Energy could generate at the time. Additional dependable winter power is needed to support existing communities, new housing, health facilities, businesses, and other critical infrastructure planned or underway in Whitehorse. Approximately 75 per cent of Yukon Energy’s electricity is consumed in the Whitehorse area, so sites were evaluated within or near city limits. Shortlisted generation sites  Listed in no particular order South • Whitehorse Copper Mine • Copper Haul Road North • KM 232 North Klondike Highway • Ta’an Kwäch’än Council Deep Creek Yukon Energy will conduct a second round of public engagement this winter, including open houses, door-to-door outreach with nearby residents, and online engagement. Feedback will help inform the selection of one preferred north site and one preferred south site, which Yukon Energy plans to submit to the Yukon Environmental and Socio-economic Assessment Board (YESAB) Executive Committee this spring. A map of the shortlisted sites and more information are available at yukonenergy.ca/wpc. Quote “Reliable winter power is essential to keeping the electricity system stable and supporting growth. This project is about making sure we have dependable local power when we need it most.” — Joe MacGillivray, President and CEO, Yukon Energy
Jan 20, 2026  Comment

Brushing Work in the Braeburn Area

Yukon Energy would like to advise customers that brushing work in the Braeburn area is scheduled to begin today. This work is part of our regular maintenance program to ensure safe and reliable electrical service. Crews will be working in the area, so you may notice equipment and personnel. No service interruptions are expected at this time. Thank you for your understanding.
Jan 15, 2026  Comment

Dawson Phone Line - January 15

Due to ongoing network work, our Dawson City phone line may be unavailable for a few hours this morning. For customer service assistance, please contact Yukon Energy at billing@yec.yk.ca.
Power Outage Updates
Jan 14, 2026  Comment

Johnson’s Crossing Power Outage - January 14

Update - 4:45 pm: Power has been restored to customers in Johnson's Crossing. If you are still without power, please call: 1-800-661-0513.
Jan 13, 2026  Comment

Yukon Energy Launches Winter Power Outage Safety Campaign

As winter settles in across the territory, Yukon Energy is proud to partner with the Government of Yukon and ATCO Electric Yukon to launch a new Winter Power Outage Safety Campaign—a collaborative effort to help Yukoners stay safe, prepared, and connected during winter power outages. Winter weather is a part of life in the Yukon, and storms or equipment issues can sometimes lead to power outages. That’s why we’re encouraging everyone to take a few simple steps now to make sure your home and family are ready no matter what the season brings. The campaign provides practical safety advice and reliable information about what to do before and during a winter outage. Visit Prepare for winter power outages | Yukon.ca to learn more and build your outage plan today.
Power Outage Updates
Jan 10, 2026  Comment

Johnson’s Crossing Power Outage - January 10

Update: 10:45 am Power has been restored to customers in Johnson’s Crossing. If you are still without power, please call us at 1-800-676-2843. Thank you!
Power Outage Updates
Dec 31, 2025  Comment

Power Outage in the Campbell Region

In the early hours of December 31, 2025, the power line from Carmacks to Faro tripped offline (cause still being investigated), causing a power outage in Ross River. Faro did not experience a power outage, due to the diesel generators in the community. While we recognize these generators can be loud, they help to keep the lights on and homes warm.
Dec 22, 2025  Comment

Electricity demand during extreme cold

We have received quite a few questions recently about the electricity grid during extreme cold temperatures, and what steps we would take if we were nearing the limits of our electricity system. More information is available here.
Dec 16, 2025  Comment

Estimated Billing Notice - Dawson City, Mayo & Faro

Due to extreme cold weather, Yukon Energy has been unable to safely read meters in Dawson City, Mayo and Faro. As a result, upcoming bills for affected customers will be estimated. Estimated bills will be adjusted on a future statement once actual meter readings are completed. Thank you for your patience and understanding as we prioritize safety during extreme weather conditions.
Dec 11, 2025  Comment

CBC Yukon Morning Interview

In case you missed our interview this morning with CBC Yukon: we talked about electricity demand during the recent cold snap, why thermal resources are important for keeping the lights on, and how Yukoners can help during peak times. Listen here: https://www.cbc.ca/listen/live-radio/1-393-yukon-morning/clip/16187052-we-talk-yukon-energy-energy-capabilities-cold-snap
Dec 08, 2025  Comment

Upcoming Brushing Work in the Braeburn Area

Yukon Energy would like to advise customers that brushing work in the Braeburn area is scheduled to begin this week. This work is part of our regular maintenance program to ensure safe and reliable electrical service. Crews will be working in the area, so you may notice equipment and personnel. No service interruptions are expected at this time. Thank you for your understanding.
Dec 05, 2025  Comment

Wareham Dam Spillway Update

For more information about the work happening at the Wareham spillway at the Mayo Hydro Facility, please visit this page.

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