Submitting Your Meter Reading

Reading your own meter can be really helpful for many reasons. Ultimately, it helps you understand and track your usage so that you can either take steps to manage your consumption better, or to predict your bills and help budget your monthly expenses.

There are other reasons you might want to know how to read your own meter:

  • Occassionally we can't read your meter. In response to COVID-19, Yukon's Chief Medical Officer has asked that travel to remote communities be restricted. For this reason, we will only be reading meters in communities that our employees live in (Dawson City and Mayo). Meters in Faro, Braeburn, Johnson's Crossing, Mendenhall and Champagne will be estimated for the time being.
  • For your own reference: You may want to track your meter readings to get a better idea of your usage and costs over the year.
  • If you're concerned that your bill is too high: You may want to read your meter to confirm that the reading on your bill is accurate before you call us. If you check your reading and feel that an error was made when we last read your meter, please contact our office to discuss your account.

How to read your meter

Determine your billing cycle

Find one of your statements and look for the field marked 'CYCLE.' This will tell you which billing cycle you're on, and will determine the dates that are used to read your meter and complete your billing for each month.

Download THE Meter ReadING CALENDAR

This calendar shows which day each month your meter is being read. To ensure accurate billing of your account, you must read and submit your meter read on the exact date your cycle's meters are scheduled to be read.

EMAIL US YOUR METER READING

Fill out our meter reading form and email it to us at billing@yukonenergy.ca according to the dates on your worksheet.