Submitting Your Meter Reading

Reading your own meter can be really helpful for many reasons. Ultimately, it helps you understand and track your usage so that you can either take steps to manage your consumption better, or to predict your bills and help budget your monthly expenses.

There are other reasons you might want to know how to read your own meter:

  • Occassionally we can't read your meter. The safety of our meter readers is our first priority. In case of extreme cold, adverse weather conditions, or if access to your meter is blocked, we will estimate how much electricity you used that month based on your past usage.  
  • For your own reference: You may want to track your meter readings to get a better idea of your usage and costs over the year.
  • If you're concerned that your bill is too high: You may want to read your meter to confirm that the reading on your bill is accurate before you call us. If you check your reading and feel that an error was made when we last read your meter, please contact our office to discuss your account.

How to read your meter

Determine your billing cycle

Find one of your statements and look for the field marked 'CYCLE.' This will tell you which billing cycle you're on, and will determine the dates that are used to read your meter and complete your billing for each month.

Download THE Meter ReadING CALENDAR

The calendar in the 'related downloads' section below shows which day each month your meter is being read. To ensure accurate billing of your account, you must read and submit your meter read on the exact date your cycle's meters are scheduled to be read.


Fill out our meter reading form and email it to us at according to the dates on your worksheet. 

What you can expect to see on your bill

If you provide pictures of your bill, it will show as actuals in our system and on your bill.

If you use our meter reading form, it will show as an estimate in our system and on your bill.

Related Downloads