Reading Your Bill

Following is a sample Yukon Energy residential customer bill. Roll over any of the circled numbers below for an explanation of what each item refers to.

Statement account: Your account number. Reading/codes: Your meter readings that indicate how much energy you used during the billing period. "A" indicates the actual meter reading. "E" indicates a reading has been estimated. Cycle: The cycle each month that the meter is read on. Energy used: The amount of electricity you used during the billing period. Consumption by billing cycle: This chart shows how much electricity you have used each month over the past year. The month is represented by the letter below it (ex. "O" is October). This amount indicates if you have an unpaid balance from your last statement. Customer Charge: Covers a portion of the costs of facilities like power lines and generation stations. Appears on your bill whether or not you use any electricity. Energy Charge: Cost of the electricity you’ve used based on electricity rates approved in 2011. Fuel Adjustment Rider: Represents the difference between the actual costs YEC/ATCO has paid for diesel and LNG compared to costs they expected to pay. YEC 2017/2018 True-Up: A result of the delay in Yukon Utilities Board’s approval for the 2019 rate increase. Recovers the Yukon Energy rate increase approved for 2017, 2018 and most of 2019. Charged as a % of your Energy Charge and Customer Charge. Will appear on bills until November 30, 2021. YECL Rate Adjustment Rider: Reflects ATCO Electric Yukon’s rate increase approved in 2017. Charged as a % of your Energy Charge and Customer Charge. Yukon Revenue Shortfall: Reflects Yukon Energy’s rate increases approved in 2013 and 2019. Charged as a % of your Energy Charge and Customer Charge. Yukon Interim Electrical Rebate: This is a Yukon government rebate based on the amount of electricity you used during that pay period. Only applied to residential non-government accounts on the first 1000 kWh of electricity used. Business customers will see a different line item on their bill called Demand/Capacity Charge. This charge is applied to all business accounts and is based on the highest demand for power the business had in that last 12 months.