Reading Your Bill

Following is a sample Yukon Energy residential customer bill. Roll over any of the circled numbers below for an explanation of what each item refers to.

Sample Bill Number 1 Statement account: Your account number. Number 2 Reading/codes: Your meter readings that indicate how much energy you used during the billing period. Number 3 "A" indicates the actual meter reading. Number 4 "E" indicates a reading has been estimated. Number 5 Cycle: The cycle each month that the meter is read on. Number 6 Energy used: The amount of electricity you used during the billing period. Number 7 Consumption by billing cycle: This chart shows how much electricity you have used each month over the past year. The month is represented by the letter below it (ex. "O" is October). Number 8 This amount indicates if you have an unpaid balance from your last statement. Number 9 Customer Charge: Covers a portion of the costs of facilities like power lines and generation stations. Appears on your bill whether or not you use any electricity. Number 10 Energy Charge: Cost of the electricity you’ve used based on electricity rates approved in 2011. Number 11 Fuel Adjustment Rider: Represents the difference between the actual costs YEC/ATCO has paid for diesel and LNG compared to costs they expected to pay. Number 12 YEC 2017/2018 True-Up: A result of the delay in Yukon Utilities Board’s approval for the 2019 rate increase. Recovers the Yukon Energy rate increase approved for 2017, 2018 and most of 2019. Charged as a % of your Energy Charge and Customer Charge. Will appear on bills until November 30, 2021. Number 13 YECL Rate Adjustment Rider: Reflects ATCO Electric Yukon’s rate increase approved in 2017. Charged as a % of your Energy Charge and Customer Charge. Number 14 Yukon Revenue Shortfall: Reflects Yukon Energy’s rate increases approved in 2013 and 2019. Charged as a % of your Energy Charge and Customer Charge. Number 15 Yukon Interim Electrical Rebate: This is a Yukon government rebate based on the amount of electricity you used during that pay period. Only applied to residential non-government accounts on the first 1000 kWh of electricity used. Number 16 Business customers will see a different line item on their bill called Demand/Capacity Charge. This charge is applied to all business accounts and is based on the highest demand for power the business had in that last 12 months.