Notice: As of November 15, Yukon Energy wants to inform customers that Canada Post workers are on strike. As a result, paper bills may be delayed during the strike. More information can be found here.
If you are a Yukon Energy customer who has a question about your bill, please phone our customer service team at (867) 993-5565.
What are my options for paying my bill?
Yukon Energy customers can pay electricity bills the following ways:
- Through MyAccount
- Online banking
- Telephone banking
- In person at Yukon Energy's Dawson City and Whitehorse offices, or at the local banks.
- By Canada Post
- Pre-authorized Payment Plan: the payment comes out of your chequing account each month on the day the payment is due. You will still get a bill, but the bill will state “do not pay – automatic withdrawal”. Credit cards can now be used for pre-authorized payments. Please call us at (867) 993-5565 or 1-877-712-3375 to set it up.
We accept cash, cheques, debit, VISA or Mastercard.