If you are a Yukon Energy customer who has a question about your bill, please phone our Senior Billing Clerk at 1-877-712-3375.
What are my options for paying my bill?
Yukon Energy customers can pay electricity bills the following ways:
- Online banking
- Telephone banking
- In person at Yukon Energy's Dawson City and Whitehorse offices, or at the local banks
- By Canada Post
- Pre-authorized Payment Plan: the payment comes out of your chequing account each month on the day the payment is due. You will still get a bill, but the bill will state “do not pay – automatic withdrawal”. Sorry, we cannot set this up on credit cards.
We accept cash, cheques, debit, VISA or Mastercard. Credit cards cannot be used for pre-authorized payment plans.