If you are a Yukon Energy customer who has a question about your bill, please phone our Senior Billing Clerk at 1-877-712-3375.
Yukon Energy customers can pay electricity bills the following ways:
¨ Telephone banking
¨ In person at Yukon Energy's Dawson City and Whitehorse offices, or at the local banks
¨ By Canada Post
¨ Pre-authorized Payment Plan: the payment comes out of your chequing account each month on the day the payment is due. You will still get a bill, but the bill will state “do not pay – automatic withdrawal.” Sorry, we cannot set this up on credit cards.
We accept cash, cheques, debit, VISA or Mastercard, although credit cards can only be used for personal accounts up to $500, not commercial ones, and—as mentioned above—they can’t be used for pre-authorized payment plans.