Contact Us

Power outages / Service emergencies

If your bill comes from ATCO Electric Yukon: 1-800-661-0513 or in Whitehorse at 633-7000
If your bill comes from Yukon Energy: 1-800-676-2843

Billing inquiries

(867) 993-5565

New customer connections or upgrades

How to Get Power
(867) 393-5303 or

Locates (Call Before You Dig)

(867)393-5300 ext.3 or

Our physical and mailing addresses


#2 Miles Canyon Road
Box 5920
Whitehorse, Yukon  Y1A 6S7

For Whitehorse warehouse deliveries

#5 Lindeman Road
Whitehorse, Yukon Y1A 5Z7


3rd Avenue and Centre Street
Box 8
Mayo, Yukon  Y0B 1M0

Dawson City

Speak to a Customer Service Representative

Regular hours

Mondays, Wednesdays, and Fridays from 9am to 3pm.
Phone lines are open daily Monday to Friday from 9am to 3pm.
Closed over lunch 12pm to 1pm each day.

Closed March 29 and April 1, 2024.

Visit Our Office

Fifth and Dugas Street
Box 220
Dawson City, Yukon  Y0B 1G0

Reach us by department using the contact form