Customer Personal Information and Privacy

Yukon Energy is committed to respecting the privacy of your personal information. The Corporation has developed a privacy policy in compliance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA). The policy outlines why Yukon Energy collects personal information (for example, to provide and administer services requested, to bill accounts and maintain payment records and to document and address service issues and complaints). Personal information is kept only as long as necessary and Yukon Energy makes reasonable security arrangements to protect the information.

There is also a complaints procedure in place should you have concerns or questions about how Yukon Energy is using your personal information.