ATCO Electric Yukon has launched an independent third-party review of the electricity billing system used by both ATCO Electric Yukon and Yukon Energy.
MNP LLP will review a sample of customer accounts across both utilities to assess billing accuracy and identify opportunities to improve the system. ATCO will cover the cost of the review.
Customers of both utilities who would like their account considered for inclusion can opt in by September 25, 2026. Register here: www.atcoelectricyukon.com/audit
If you are a Yukon Energy customer and have questions, please contact communications@yec.yk.ca.
Any questions or comments can be submitted to communications@yec.yk.ca.
Information on customer privacy and personal information can be found here: Customer Personal Information and Privacy | Yukon Energy.