Customer Service Update

Yukon Energy is currently experiencing billing delays and a higher-than-usual call volume. For billing-related questions, you can reach our customer service team at (867) 993-5565 or email us at billing@yec.yk.ca, and we'll get back to you within 2-3 business days. Please leave a voicemail if we miss your call to help us assist you as quickly as possible.  Please note: Do not call the emergency or power outage line for billing inquiries, as it clogs the line dedicated to emergencies. The team on that line does not have access to customer billing accounts and will not be able to assist you. We appreciate your patience and understanding during this time.