Service Upgrades

Upgrading your electricity service

Are you installing an electric furnace in your home? Adding a heated greenhouse? Building an addition onto your house? Adding a metered suite to your home? 

If you’re increasing your electricity use, you may need to upgrade your electrical service. This process can take weeks or even months, so contact Yukon Energy as early as possible.

What you need to know:

• Your upgrade might also require us to update our equipment, like transformers or power poles.
• The electrical system is sensitive to changes in load, so upgrades must follow electrical codes to ensure reliable service for everyone.
• Yukon Energy typically covers the cost of its own equipment upgrades. But in some cases, you may be responsible for part, or all, of the expense.

Steps to upgrade your service

1 Submit an Electrical Service Form

This helps us provide an accurate cost estimate and timeline. We recommend downloading and saving the form before filling it out. This lets you add or change information later without re-entering everything.

2 Site assessment

We’ll visit your property to check if our existing system can handle your increased electricity use. If upgrades are needed, we'll let you know.

3 Cost assessment

If Yukon Energy needs to upgrade its equipment, we’ll determine if you’ll need to cover any costs. Typically:

• In town: Yukon Energy pays for shared infrastructure like transformers and poles.
• Rural or remote areas: If the upgrade only benefits your property, you may need to cover the cost.

If your property doesn’t have an easement for the existing service connection (common with older properties), we’ll ask you to sign one to give Yukon Energy access to overhead wiring.

4 Hire an electrician

Your electrician will upgrade your home’s wiring and obtain the required electrical permits.

5 Final connection

Once your electrical work is complete and approved by the Electrical Inspector, you notify Yukon Energy, and we’ll work with you and your electrician to connect the upgraded service.

Electrical service removals

If you’re demolishing your home or need to permanently disconnect your electrical service, Yukon Energy can remove the wires and meters, and terminate service to your house. To get started, contact us at 867-993-5565 or email billing@yec.yk.ca.

Electrical service reconnection or relocation

If you need to reconnect or move your electrical service, call us at 867-993-5565 or email us at billing@yec.yk.ca.

For details on metering setups for most services under 5,000 volts, please refer to the ATCO Electric Yukon Customer Metering Service Manual.