New Electricity Service
Getting connected
If you need new electricity service for your residential, multi-residential or commercial property, fill out the corresponding form below. Keep in mind that new connections can take several weeks or even months, so it’s best to request service early in your planning process.
Charges and fees
The cost of electricity service depends on several factors, such as how much power you need and how far the line must be extended to your home or business. A Yukon Energy representative will give you an estimate based on your specific situation. Payment plan options may also be available.
The Yukon government offers financial help to rural residents without electricity through the Rural Electrification and Telecommunications Program. This program may cover up to 25% of your property’s assessed value. For more details, call 867-667-8277 or toll-free within Yukon at 1-800-661-0408.
Common customer questions
How much does a new power connection cost?
The cost depends on a few things – how much power you need and how far the power line must go to reach your home or business. A Yukon Energy representative will give you a custom estimate. Payment plans may be available.
If you live in a rural area and don’t have electricity yet, the Yukon government may be able to help. The Rural Electrification and Telecommunications Program can cover up to 25% of your property’s assessed value.
For more info, call 867-667-8277 or toll-free in Yukon at 1-800-661-0408.
How long will it take to get power?
It depends on your location. A new or upgraded connection can take a few weeks or even months.
Can I choose where the power pole goes on my property?
We’ll do our best to accommodate your preference, but there are safety and technical rules we need to follow. Sometimes, your request may not be possible.
Why am I being asked to pay more for my power hook-up than my neighbour was charged?
Every situation is different. Costs depend on how much power you need, how far the line must go, and even current material prices.
Can I provide my own power poles?
No. For safety reasons, only Yukon Energy-approved poles and materials can be used.
What is a demand meter and why do I need one?
If you're a commercial customer, we track your power use with a demand meter. This helps us make sure we have enough power available during peak times and allows us to bill you accurately.
CALL BEFORE YOU DIG to find out whether underground power cables are located at or near the dig site. For Yukon Energy service areas call 1-800-676-2843. In other Yukon communities, call ATCO Electric Yukon at 867-633-7000.
BE AWARE OF ENERIGIZED POWER LINES near your worksite. Read our safety information to learn more about working in and around energized power lines.
