About Us

Billing, Reliability, Safety
Nov 26, 2012  Comment

Be Kind to Your Meter Reader

With snow on the ground once again, we would ask that you ensure there is a clear path to your electric meter. Without access to your meter we can only estimate your power usage. We will typically estimate on the high side. We also ask that you secure your dog(s) away from meter areas and keep the area near your meter free of obstacles. If you see a Yukon Energy meter with cracked or broken glass, do not touch it and warn others to stay away. Please call (867) 993-5565 or 1-877-712-3375 to have it repaired or replaced. Taking these steps will enable us to read your electric meter accurately and safely. Many thanks.
Power Outage Updates, Reliability
Dec 03, 2012  1

A Message to People in Mendenhall

To the residents of Mendenhall, we want to apologize for the outage in Mendenhall over the week-end. We acknowledge that there are been far too many outages in your area recently and we recognize the level of service you have received lately is far from acceptable. As you know, the power is back on now and we have diesel on site. However it may be up to several days before we can put you back on the grid. In the meantime, we ask that you conserve energy whenever possible. The cause of these outages is a failed transformer off the main transmission line. This transformer will be replaced with a larger sized one to meet the existing and future load in Mendenhall. Once we have addressed the immediate issue at hand, we would like to arrange a community meeting to discuss our longer range plans for improving service to Mendenhall. We would also like to work with you to come up with a plan to ensure you are receiving up to date information during an outage. We will work with your local Community Association to find a meeting date that works for the most number of people.
Power Outage Updates, Reliability
Dec 04, 2012  Comment

An Update for Residents of Mendenhall

We wanted to provide people in Mendenhall with the latest information on what we are doing to address the power issues of late. We currently have three portable diesel generators that are providing power to Mendenhall. A fourth larger generator is being trucked up from Alberta and should be on site tomorrow. Also tomorrow, we will be installing a new transformer to replace the one that failed over the week-end, causing this outage. The work will take place around noon tomorrow, and in order to make the switchover, we must turn your power off for a short period (no more than 15 minutes and likely much less than that). We know the last thing you want is another outage, but we must do this to hook up the new piece of equipment. In the short term, power will be provided to Mendenhall via the grid with the new transformer, and with on-site diesels. We need both since the transformer that we currently have available is the same size as the old one and is not large enough to handling the growing power needs of Mendenhall. We will continue to use both diesel and grid power until we can locate a larger transformer. We are working hard to get one to you as soon as possible, but please know that this could take some time. We will keep the diesels in Mendenhall until we have the larger transformer installed. We will continue to provide you with updates on our blog, Twitter and Facebook, as well as via email, as new developments occur. Please share this information with your neighbours, especially those who may not have access to a computer. If you or someone you know would like to be added to an email list for updates, please have them send a note to: janet.patterson@yec.yk.ca or call 393-5333.
Power Outage Updates
Dec 09, 2012  Comment

Assistance from Yukon Energy During Phone/Internet Outage

As residents of Mendenhall are likely aware, a fibre optic bundle was cut this afternoon which took out land line telephone and internet service to the subdivision. We have been told that Northwestel is working on the problem, but in the meantime we will offer our assistance in the event of a fire alarm. If an alarm comes in, we will contact our operators in the field, and they will go to the Mendenhall Fire Hall and raise the alarm on the department's base station radio. The Ibex Valley firehall has also been alerted that they may be required to cover any calls originating from Mendenhall.
General
Dec 10, 2012  Comment

Cold Sunrise

  Sunrise over the Whitehorse dam on Saturday morning. The temperature was -37 degrees.
Power Outage Updates
Dec 10, 2012  Comment

Brief Outage

 Heavy snow on the line is the suspected cause of a brief power outage this morning in Dawson City. The power went out just after 6 a.m. and was restored to the downtown area 15 minutes later. Hunker Creek had power back on by 6:45.
News
Dec 11, 2012  1

A Thank You is in Order

 Yukon Energy would like to thank Yukon Fire Marshall Dennis Berry for the use of the Mendenhall fire hall over the last several days. The ability to have a place to warm up and get a hot cup of coffee has been truly appreciated by our crews working in the area during the cold weather. To the people of Mendenhall, we thank you for your continued patience as we work to upgrade service to your subdivision.
Energy Supply, Power Outage Updates
Dec 11, 2012  Comment

Mendenhall Public Meeting

 Yukon Energy would like to invite Menhenhall residents to a public meeting to discuss power service to your subdivision. The meeting is set for this Sunday (Dec. 16th) at 2 p.m. at the Mendenhall Fire Hall. We hope to see you there. Please share this information with your neighbours. Thank you.
Energy Supply, Power Outage Updates
Dec 12, 2012  Comment

Planned Outages to Upgrade System

 It is necessary for us to schedule a couple of planned power outages this week in Mendenhall so we can continue to do upgrading of the subdivision's power system. Here is the schedule of outages: Thursday Dec. 13th 9 – 9:10 a.m. – outages for Mendenhall Road North (Harrison Road) 9:10 – 10:10 a.m. – Cranberry Lane to the main transmission line Friday Dec. 14th 10 – 10:30 a.m. – Store to highway and back to fire hall 10:30 – 4 p.m. – rest of Mendenhall Road North (Harrison Road) and Cranberry Lane to main transmission line Thanks very much.
Community Involvement
Dec 12, 2012  Comment

Share the Spirit

  Share the Spirit! Yukon Energy staff delivered a big box of toys to the Kinette Club of Whitehorse today to help make Christmas a little bit better for some of our local families. Thanks to our employees who donated the toys and to the Kinettes who do such great work at Christmas and throughout the year.
General, Community Involvement
Dec 14, 2012  Comment

Our ‘Like Us’ Campaign

 You are most likely aware of the growing needs of the Whitehorse food bank. With your help, we can raise up to $10,000 for the food bank. For every new Facebook page Like we receive between now and New Year’s Eve, we will donate $2 to the social agency. If we get 2,500 Likes we’ll double that amount, so this could result in a $10,000 donation to the food bank (this money will come out of our profits so no ratepayers will be affected by this initiative). While this will help those in need, it will also allow us to better communicate with Yukoners. More and more, people are using mobile devices and social media to get time sensitive information from us (like during power outages). The more people we can connect to our Facebook page, the more Yukoners we can reach during times when we need to pass along critical information. Please help us by encouraging those in your circle of Facebook friends to Like our page. Many thanks.
Energy Supply
Jan 09, 2013  Comment

Biomass Technology for Haines Junction?

 Over the last year or so, Yukon Energy has been exploring the possibility of using beetle killed and fire killed wood to produce electricity and heat buildings. We are currently working with several partners (the Champagne and Aishihik First Nations, the Dakwakada Development Corporation, Cold Climate Innovation of the Yukon Research Centre, and the Village of Haines Junction), looking at a potential opportunity to produce renewable energy in the Haines Junction area using biomass technology. You can read more about our work here.  If you have questions or comments about this potential project, we invite you to join us for a public open house: Tuesday, January 22, 2013, starting at 5:30 p.m. at the new Da Ku Cultural Centre, 280 Alaska Highway in Haines Junction.  
Community Involvement
Jan 09, 2013  Comment

Lending a Hand

  Yukon Energy vice-president Michael Brandt presented a cheque today for $10,000 to Stu Mackay of the Whitehorse Food Bank. 
Community Involvement, Energy Conservation
Jan 17, 2013  Comment

Conversations in Conservation: A New Speaker Series

Conversations in conservation...try saying that five times quickly! Actually, we won’t ask you to tackle tongue twisters. What we would like you to do is to join us once a month for a new speaker series we are launching called “Conversations in Conservation”. The last Thursday of every month, from 12 noon to 1 p.m., we’ll feature various speakers who will cover a wide variety of energy conservation-related topics. The first event takes place on January 31st. Our speaker that day is Shannon Clohosey from the City of Whitehorse. She’ll discuss what the city is doing, with Yukon Energy’s help, to learn where energy is used throughout the city's operations. She'll also talk about an energy management plan the city expects to roll out that should greatly reduce the municipality's energy use. Come with your questions and curiosity, and perhaps a sandwich. We’ll supply cookies and beverages. All the “Conversations in Conservation” events will take place at the Westmark Hotel (Room 4) in downtown Whitehorse. They’re free and open to everyone. For more information, email stephanie.whitehead@yec.yk.ca or call (867) 393-3897.  
Energy Conservation
Jan 11, 2013  3

How’s Our Lighting, Part 2

Two years ago, Yukon Energy partnered with the Energy Solutions Centre to install six Light Emitting Diode (LED) streetlights in Dawson City. We wanted to find out how they would perform in extreme winter conditions compared to the traditional street lights. We learned that the annual energy used by the traditional High Pressure Sodium (HPS) streetlights is 416 kilowatt hours per light. The energy used by the LED lights is 150 kilowatt hours per light, a savings of 64 percent. A public opinion survey conducted in Dawson City in February 2011 indicated that of the 76 responses, 87 percent like the LED lights and feel they provide the correct amount of light, and 89 percent support switching to LED streetlights. While in principle we support moving to LED streetlights on a broader scale, we wanted to gather more information first. New products have come on the market since we installed the first LED lights in Dawson. Also, the Dawson LEDs are all the same type. We decided to do a follow up pilot to test the newest models from a few different brands. This will ensure that if we move ahead with installing LEDs throughout our service areas, we will know which is the best type for our northern climate. We have selected Mendenhall as the area for our follow-up pilot. In partnership with Yukon Electrical Company Limited, we recently installed six new LED streetlights (three different brands/types) at various spots throughout the Mendenhall subdivision. The map below shows exact locations. We will monitor and collect data from these lights for the rest of this winter. If you are a Mendenhall resident, we’d also like to hear from you about the LEDs. Watch for a survey in your mailbox in a few months. However you don’t have to wait until then to tell us what you think of the lights. Contact us at any time with your comments. We’ll post a summary of our results here on this blog and on our website.

More 

About Us

Energy in Yukon

Sustainability

Community Support

Customer Service

Health and Safety

Contact us

Ask Steph

Français