Another Outage

News, Energy Supply, Power Outage Updates, Reliability

Jun 25, 2015  Comment

Today we had another power outage in the Central Yukon that affected customers in Dawson City, Faro, the Minto Mine, Carmacks, Pelly Crossing and Stewart Crossing. This is the third one in two days, and understandably, customers’ patience is wearing thin. 

Yesterday morning’s outage was caused by a raven that got into the Faro substation. Yesterday afternoon’s outage and the one this morning were as a result of generator issues.

People have asked why there have been multiple outages in such a short period of time. Over the last several days we have had to split the Yukon grid so that we can do some preventative maintenance on our lines and structures. This splitting of the grid has caused some instability. Our staff are trying to find a solution so that this necessary maintenance work still gets done, but customers are not subjected to ongoing outages.

We recognize that any time there is a power outage, local businesses in particular take a big hit. Please know that our crews are working as hard as they possibly can to safely address this power loss issue.

We have been asked if Yukon Energy will provide a credit to those businesses who have had to close their doors during the outages. Yukon Energy does consider compensation if an outage has been caused by negligence on our part. However compensation is not provided for equipment failures and natural events such as animals or trees on the equipment, forest fires, and lightening.

In terms of protecting home or business electronic equipment during outages, the first line of defense is always good surge protection, and we strongly encourage everyone to invest in a surge protection system.

Please contact us if you have questions.


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