About Us

General
Feb 13, 2009  2

What’s in a Name?

We are often asked the question: “What’s the difference between Yukon Energy and Yukon Electrical Company Ltd?” With two utilities operating in the territory with very similar names, it’s understandable that you might confuse the two. Simply put, there are three separate functions in supplying you with electricity – the power is produced, it’s transmitted to your community, and then it’s delivered to your home or business. Yukon Energy produces and transmits most of Yukon’s electricity. The hydro facilities at the dam site in Whitehorse, in Mayo, and at Aishihik belong to Yukon Energy, as do the two wind turbines on Haeckel Hill. Yukon Energy is also the owner of the major transmission lines that run throughout the territory. You will sometimes hear these referred to as "grids": the Whitehorse–Aishihik–Faro grid in Southern Yukon and the Mayo–Dawson City grid further north. While Yukon Energy does sell power directly to customers in Mayo, Dawson City, Faro and a few smaller communities, the Yukon Electrical Company Ltd. is the main distributor of power in the territory. Yukon Electrical Company Ltd. buys power from us and then sells it to most businesses and individuals. There’s another difference between the two companies: Yukon Energy is owned by the Yukon Development Corporation, a Crown Corporation of the Yukon government. That means that Yukon Energy is a publicly owned company. Yukon Electrical Company Ltd. is a privately owned company of the ATCO Corporation in Alberta. If you’re not sure who supplies you with power, check your electric bill. If it’s from Yukon Energy, then we are your power supplier. If you have any concerns about your electricity, you are encouraged to contact us. If your bill is from Yukon Electrical Company Ltd., then it is your supplier and you should speak with that company if you have questions or concerns. That being said, we are happy to answer any general questions you might have.

Billing
Feb 19, 2009  Comment

Reading Your Power Bill

Confused about all those charges on your electric bill? Today we’ll walk you through how to read your bill. It would be best if you had your latest power bill in front of you, so you can follow along as you read this. If you don’t have one, you can use the sample bill provided here. It makes no difference whether your power supplier is Yukon Energy or Yukon Electrical Company; both bills have the same charges and the same layout. Statement Account: This is your account number. Have that number ready if you have questions for your service provider about your bill.     Reading/Codes: This is your meter reading. It shows how much energy you used during the billing period. An "A" beside the number indicates this is an actual meter reading. An "E" shows a reading has been estimated. A reading is estimated if the meter reader wasn’t able to reach your meter for some reason (heavy snow, etc.).     Energy Used (kWh): This shows the amount of electricity you used during the billing period. In the case of the sample bill, this household used 826 kilowatt hours (kWh) in a month. The average monthly usage per household is about 700 kWh.     Consumption by Bill Cycle Chart: This chart shows you how much electricity you use each month. The month is represented by the letter below it (O is for October for example)     Balance Forward: This will show if you have any money owning from previous months.     Customer Charge: This covers a portion of the cost for assets such as powerlines and generation stations. This charge applies even if no power is used.     Energy Charge: The cost of the electricity you have used. If you’re a residential customer, you are charged 9.86 cents per kilowatt hour for the first 1,000 kilowatt hours a month (this is referred to as the "first block" rate). For each kilowatt hour you use above 1,000 (the "second block"), you are charged 10.45 cents if you live in a community served by hydro power, 12.36 cents if you live in a diesel community, or 25.77 cents if you live in Old Crow.     Fuel Adjustment Rider: This is the first of a series of riders you will see on your bill. Riders are temporary adjustments on electrical bills. They may be a rebate or they may collect money from customers. They are put in place to adjust for factors that were not anticipated when the electrical rate was established. The Fuel Adjustment Rider reflects the difference between the cost of using diesel to generate power in 1997 (the last time rates were set) and today.     Rate Stabilization Fund: This is a subsidy provided by the Yukon government. It was implemented in 1998 after the Faro mine closed to protect customers from significant bill increases that would have resulted from that shutdown. The subsidy is scheduled to end on July 1 of this year.     YEC Revenue Shortfall Rider: You might know this as Rider J. Yukon Energy needs a certain amount of money to pay its expenses. All customers contribute to that pot of money, including the Faro mine when it was in operation. When the mine closed permanently in 1998, Yukon Energy still had to cover its expenses, but with fewer customers. Rider J covers ongoing fixed Yukon Energy costs that can no longer be charged to the Faro mine.   Last year, Yukon Energy asked for a rate decrease. The Yukon Utilities Board is still considering that request. In the meantime, it has approved an interim decrease in Rider J of 3.48 percent.     YECL Interim Revenue Shortfall Rider: This is also known as Rider R. Yukon Electrical Company has asked for a rate increase. While the Yukon Utilities Board considers its request, it has been granted an interim rate increase of five percent.     Yukon Rebate of Income Tax: The Yukon government refunds part of the income tax paid by Yukon Electrical Company. That money is then passed on to customers. Next time we’ll address a question that we have been asked quite often: “If I’m a Yukon Energy customer, why do I have to pay the five percent interim rate increase that has been given to Yukon Electrical Company? Shouldn’t it just be Yukon Electrical Company customers paying that increase?”

History
Feb 26, 2009  Comment

The History of Power in Yukon

We thought you might be interested in learning about Yukon's electrical history. Here is a brief summary: Early 1900s: The completion of the White Pass and Yukon Railway from Skagway to Whitehorse made it possible to transport the heavy equipment necessary to build hydroelectric facilities. Yukon Electrical Company Ltd. started generating electricity for people in Whitehorse using a wood-fired steam engine. It only supplied power from the time it got dark until about midnight. In the winter, power was also supplied for a short period every morning. 1930s: The introduction of household appliances created a greater demand for electricity in the Whitehorse area. Yukon Electrical Company Ltd. made power available on Monday mornings for washing and on Tuesday mornings for ironing. 1935: Yukon Electrical Company Ltd. began supplying power on a 24-hour basis. 1940s: The construction of the Alaska Highway brought a large influx of U.S. army personnel to Whitehorse. While Yukon Electrical Company Ltd. continued to serve civilians, the army supplied its own power, using diesel generators. When the American army left, it gave the diesels to the Canadian army. 1948: The Northwest Territories Power Commission, a federal Crown Corporation, was established to oversee the construction and operation of power plants in the northern territories.The federal government took on this task in Yukon because it didn’t feel Yukon Electrical Company Ltd. had the financial means to meet the growing demand for electricity in the territory. The agency was later renamed the Northern Canada Power Commission. 1949: Yukon Electrical Company Ltd. started operating a small hydro facility at Fish Lake near Whitehorse. 1951: The Northern Canada Power Commission built the Mayo hydro plant to serve the United Keno Hill Mine in Elsa. 1958: The Northern Canada Power Commission completed and began operating the Whitehorse hydro dam. As a result, power rates decreased by about 16 percent. Yukon Electrical Company Ltd. was sold to an Alberta firm, Canadian Utilities. 1975: The Northern Canada Power Commission built the Aishihik hydro facility to provide additional power to Whitehorse, and to serve the Faro mine. 1980: Yukon Electrical Company Ltd. became a member of the ATCO group of companies, after Alberta-based ATCO took over ownership of Canadian Utilities. 1987: All the Northern Canada Power Commission's assets in Yukon were devolved to the territorial government. The Yukon government formed Yukon Energy to take over these assets. Yukon Energy, in turn, asked the Yukon Electrical Company Ltd. to manage and operate the generating facilities. 1997: Yukon Energy decided not to renew our contract with Yukon Electrical Company Ltd. but instead we opted to operate and manage our own assets. It has been that way ever since, with Yukon Energy being the main producer of power, and Yukon Electrical Company Ltd. being the main distributor.

Power Outage Updates, Reliability
Feb 27, 2009  Comment

Reducing Power Outages

The question we have been asked most often over the last several weeks is: why are there so many power outages? While we can’t address outages related to Yukon Electrical Company Ltd., we will try to give you some understanding of what is occurring at Yukon Energy and what we are doing to reduce the number of outages. We take our responsibility to provide reliable power seriously and like you, we are concerned about the number of outages we’ve experienced lately. While we can’t prevent all outages (Mother Nature has a hand in some of them) there are things we can do and are doing to improve reliability. • We have reviewed our Capital Plan and have put all projects aimed at improving reliability and decreasing outages at the top of our priority list. In 2009, approximately two-thirds of our core capital budget is earmarked for projects related to reliability. We have started working through this list and expect that as a result, we will see significant improvements in our outage numbers. • We are working with Yukon Electrical Company Ltd. to make changes to the transmission and distribution systems, so that if there is an outage, it will affect a smaller geographical area, meaning fewer people will lose power. • When doing future budget planning, we will look at buying new equipment rather than repairing existing infrastructure. That being said, Yukon Energy is very aware of our duty to keep power rates as low as possible and we must find an acceptable balance between reliability and cost to customers. Our plan is already starting to show results. You may recall that last year, there were a series of outages related to our largest Whitehorse hydro unit. That piece of equipment (known as the governor) has been adjusted and we have had no difficulty with the unit since then. We believe we have found a long term solution to this particular problem. A comparison of our power outages elsewhere in Canada shows that while we have more black-outs, they are much shorter in duration than the national average. One of the reasons we have more outages is that since we are a small company, we don’t have the same redundancies built into our system that large southern utilities have; redundancies that prevent some power outages. We can build in those redundancies, and in some cases are doing so, but it takes time and money. This goes back to the challenge of finding a balance between reliability and cost. The reason our outages are shorter than the national average is that we are fortunate to have a diesel back-up system, which most other utilities don’t have. It allows us to bring the power back on fairly quickly (within an hour or two in most cases). We have all heard stories of people in various parts of Southern Canada going several days without power. Luckily that’s something we don’t have to contend with. The bottom line for Yukon Energy is that we are committed to doing better, and we are working as hard as we can to win back your confidence in us.

Media Releases
Jan 08, 2009  Comment

Yukon Energy and City of Whitehorse Seek Geothermal Heat

Yukon Energy and the City of Whitehorse have received funding that may lead to the discovery of geothermal heat sources for substantial electrical production. The Yukon Cold Climate Innovation Centre is providing $125,000 for the research work. Yukon Energy will provide the rest of the $285,000 required for the project. “Yukon is located in an area of the Pacific known as the Ring of Fire,” Yukon Energy president David Morrison said. “We believe the potential is good for finding geothermal resources significant enough to produce a substantial amount of electricity – possibly between 500 and 1,500 megawatts of power.” The project will test the use of remote sensing satellite imagery and infrared thermal sensors to find sites where geothermal resources exist. In the north, geothermal resources are buried deep in the earth, requiring drilling to a depth of several kilometres. It’s believed that the use of satellite imagery and thermal sensors will help locate geothermal hotspots. “We are grateful for the research money from the Yukon Cold Climate Innovation Centre,” Morrison said. “With geothermal energy, the challenge is to find ways of keeping development costs down. This research money should help us narrow the search for the best possible drill sites, and could result in big cost savings down the road.” “The City of Whitehorse is very pleased to participate as a partner on this project with Yukon Energy Corporation and the Yukon Cold Climate Innovation Centre,” Director of Operations for the City of Whitehorse, Brian Crist, said. “Geothermal heat from the earth does not produce greenhouse gas and therefore is a very clean and green energy resource. This initiative is completely within the scope of the City of Whitehorse Integrated Community Sustainability Plan.” “Yukon Energy is planning for the future,” Morrison added. “We recognize the need to find more renewable power, and we are exploring all avenues with that in mind. In our view, geothermal is one of the most promising forms of green energy. If our research is successful, it could lead to us providing Yukoners with clean, affordable electricity that that has very little impact on the landscape and habitat.”  See background information below.  Contact: Janet Patterson Supervisor, Communications Yukon Energy Corporation (867) 393-5333 janet.patterson@yec.yk.ca  BACKGROUND SHEET – GEOTHERMAL ENERGY Operating geothermal electrical plants exist in 24 countries. While there are no major geothermal electrical plans in northern Canada or Alaska, Chena Hot Springs in Alaska has recently become a project of interest as it produces 200 kilowatts of electricity from its Organic Rankine Cycle power plant. This shows the Ring of Fire, of which Yukon is a part. In the Yukon, past and current interest in geothermal resources is mainly for heat pump systems. Besides Whitehorse, Haines Junction and Mayo have both taken an active interest in this possibility. Haines Junction investigated the potential of using an artesian well (at a temperature of 16.9 decrees Celsius) for space heating in the community. Mayo looked at the potential of using two deep warm water wells to heat local government buildings. Currently the City of Whitehorse uses low grade geothermal resources (warm ground water) to keep its sewer and water pipes from freezing in the winter. This research project would look at identifying geothermal resources that might have capabilities for electrical production (temperatures of at least 76 degrees Celsius).

Media Releases
Jan 26, 2009  Comment

Yukon Energy Develops Energy Conservation Tool

Concerned about Yukon Energy turning on its diesel generators during times of high electricity demand? The Corporation has developed a simple tool that it hopes will help Yukoners on the Whitehorse-Aishihik-Faro hydro grid manage their energy use and reduce the amount of diesel burned. Yukon Energy has produced a chart that is updated weekly and posted on the Corporation’s web site. The chart shows the expected energy demand at various times of the day, including the peak breakfast and dinner hours, over a seven day period. The chart indicates how close Yukon Energy is to reaching its hydro capacity and when it will need to supplement with diesel to provide the required amount of power. “Our hope is that if people look at the chart and see that we are very close to burning diesel, they will think about how they can reduce their energy consumption during those peak times,” Yukon Energy spokesperson Janet Patterson said. “That could mean waiting until just before they go to bed to start their dishwasher, instead of running it in the early evening. It might mean opting for a quick shower instead of a bath, or choosing to wash clothes in cold water instead of hot. All these little things add up in terms of cutting down on power use.” “Renewable power is a cornerstone of Yukon Energy’s operations; ideally we would like to not burn any diesel,” Patterson said. “While this chart is just one small step in that direction, we hope it will encourage people to think about how and when they use electricity. This not only helps Yukon Energy, but it will good for people’s pocket books too.” The chart can be found here. Contact: Janet Patterson Supervisor, Communications Yukon Energy Corporation (867) 393-5333 janet.patterson@yec.yk.ca

Media Releases
Jan 30, 2009  Comment

Yukon Energy Donates Van, Food and Cash to Local Food Bank

Yukon Energy has made a substantial donation to the Whitehorse Food Bank. This morning, the energy corporation presented representatives of the food bank with a cheque for $10,000, along with a van full of non-perishable goods. The food was donated by Yukon Energy employees. “Yukon Energy feels strongly that we have an obligation to give back to the people and communities we serve, particularly those in most need,” Yukon Energy president David Morrison said. “I’d like to thank our employees, who have been enthusiastic about this initiative and have been very generous in donating all the food that has filled this van. I’d also like to wish the Whitehorse Food Bank all the best as it moves forward with this very worthy undertaking.” The food bank is currently renovating part of the Legion Hall on Alexander Street in Whitehorse and expects to open its doors in April. “Yukon Energy Corporation was the very first organization to step forward and offer support – unsolicited support – to the food bank project,” Food Bank Society of Whitehorse Chair Christiane Boisjoly said. “We are extremely thankful to them for their generosity and for showing such exemplary corporate citizenship.” Along with today’s donation, Yukon Energy staff have also committed to supplying goods to the food bank during the first week of school in September. “We chose this week because we felt it was an appropriate time to focus on healthy food for families with young children,” Morrison said. “No child should have to go to school hungry. We hope our contribution will help those families struggling at a time when they have added expenses such as school supplies and clothing.” Once opened, the food bank is expected to serve hundreds of Yukoners. Contact: Janet Patterson Communications Supervisor Yukon Energy Corporation (867) 393-5333 janet.patterson@yec.yk.ca  

Media Releases
Mar 02, 2009  Comment

Yukon Energy Files YESAB Application for Mayo B Project

Yukon Energy has applied to the Yukon Environmental and Socio-economic Assessment Board (YESAB) for approval of a project that would provide additional clean and renewable power to Yukoners. The project, called Mayo B, would involve building a new powerhouse downstream from the existing Mayo plant. It would roughly double the amount of hydro electricity that can be generated from that facility (going from 5 MW to 10 MW). The project would not require building a new dam or doing anything significant to the existing Wareham dam. “The expansion of the Mayo hydro facility is one of several generation projects that we are considering,” Yukon Energy president David Morrison said. “As Yukon continues to grow, we need more energy to keep up with increasing demands for electricity. It is our goal to produce additional ‘green’ energy in order to avoid using large amounts of diesel, which would be expensive for Yukoners and harmful to the environment.” Mayo B is in keeping with Yukon Energy’s practice of making the best use possible of its existing infrastructure. This project would be an enhancement to the corporation’s existing hydro facility in Mayo. YESAB’s assessment of the project is only one step in moving forward with this initiative. Yukon Energy will also need to seek approval from the Yukon Water Board, and it has committed to taking any projects worth $3 million or more to the Yukon Utilities Board for review. As well, Yukon Energy is working with the First Nation of Nacho Nyak Dun on reaching a Memorandum of Understanding, followed by a Project Agreement. “We believe we are close to finalizing an MOU with the First Nation,” Morrison said. “We are committed to continuing to work closely with the Nacho Nyak Dun, the Village of Mayo and other stakeholders, on this initiative.” “I want to acknowledge that without the considerable support of the Yukon government, we would not be able to advance this project and make it a reality,” Morrison added. “The territorial government is seeking federal funds to help make Mayo B affordable and these efforts are greatly appreciated.” Yukon Energy’s YESAB application can be found here. Contact: Janet Patterson Communications, Yukon Energy Corporation (867) 393-5333 janet.patterson@yec.yk.ca  

Media Releases
Mar 04, 2009  Comment

Yukon Energy Teams Up With Museum on New Educational Program

The Dawson City Museum, in partnership with Yukon Energy, is pleased to announce a new educational program for elementary students in the Yukon. This innovative pilot project will see elementary students from Grades 4-6 experiencing the hardships and rewards of the Gold Rush in a hands on way. Joanna Mazanti, Program Coordinator describes the program. “Children will arrive at the museum only to leave 2009 behind and assume the character of one of the many people who came to the Klondike in search of riches. They will be faced with the same choices, albeit in a safer environment than their predecessors were.” “Will they come by the overland route or attempt to scale the Chilkoot? Will they be successfully outfitted? Will they fall for a scheme? Each choice made by the children will have real consequences,” Mazanti said. “This program will help students gain problem solving skills and give the children a unique perspective on the Gold Rush - one that I hope values cultural and socio-economic differences between individuals, perseverance, and ingenuity. And of course, as the title suggests, they will spend one night in the Dawson Museum,” added Mazanti. “When officials from the museum approached us about being a part of this project, we were intrigued,” Yukon Energy spokesperson Janet Patterson said. “We recognized that an experiential program like this provides a wonderful opportunity for students to gain an in-depth and long lasting understanding of a subject. Yukon Energy believes the money we provided for teaching materials will benefit a great number of Yukon children and we’re delighted that we can be a part of this project.” Laura Mann, Executive Director of the Dawson City Museum is very pleased to have the support of Yukon Energy. “We all know that heritage is important in the Yukon – it is one of the mainstays of our tourism based economy. But I think Yukon Energy has shown a great deal of foresight in knowing that museums are uniquely positioned not only to service the tourism communities, but also to have a profound and lasting effect on our own citizens, particularly children. The Dawson Museum is very committed to developing educational programming for all grade levels in the Yukon. With Yukon Energy’s support, we are able to realize the first of what we intend to be a full roster of programs." The pilot program will take place on March 23 and 24, 2009 with students from Robert Service School in Dawson. Contact:  Joanna Mazanti Museum Program Coordinator (867) 993-5291 ext 23 Janet Patterson Yukon Energy Corporation (867) 393-5333