Please note: Disrespectful behaviour, harassment, and bullying will not be tolerated. Our customer service team is here to assist you with respect and professionalism. Thank you for understanding.
If your bill comes from ATCO Electric Yukon: 1-800-661-0513 or in Whitehorse at (867) 633-7000
If your bill comes from Yukon Energy: 1-800-676-2843
(867) 993-5565
1-877-712-3375
billing@yec.yk.ca
How to Get Power
(867) 993-5565 or billing@yec.yk.ca
(867) 393-5300 ext.3 or locates@yec.yk.ca
#2 Miles Canyon Road
Box 5920
Whitehorse, Yukon Y1A 6S7
#5 Lindeman Road
Whitehorse, Yukon Y1A 5Z7
3rd Avenue and Centre Street
Box 8
Mayo, Yukon Y0B 1M0
(867) 993-5565
Phone lines are open daily, Monday to Friday, from 9 am to 4 pm, and now open over lunch hour (12 pm to 1 pm). We are currently experiencing a high volume of calls. Expect two to three business days to receive a call back. When leaving a voicemail, please leave your name and phone number so we can return your call.
Fifth and Dugas Street
Box 220
Dawson City, Yukon Y0B 1G0
The Dawson City office is closed for April. Phone lines remain open as normal.
The Dawson City office will be open from May 20 to 23, 2025, from 9 am to 5 pm (closed between 2 pm and 3 pm daily for lunch).