Contact Us

Power outages / Service emergencies

If your bill comes from ATCO Electric Yukon: 1-800-661-0513 or in Whitehorse at 633-7000
If your bill comes from Yukon Energy: 1-800-676-2843

Billing inquiries

(867) 993-5565
1-877-712-3375
billing@yec.yk.ca

New customer connections or upgrades

How to Get Power
(867) 393-5303 or nathan.dumont@yec.yk.ca

Locates (Call Before You Dig)

(867) 393-5300 ext.3 or locates@yec.yk.ca

Our physical and mailing addresses

Whitehorse

#2 Miles Canyon Road
Box 5920
Whitehorse, Yukon  Y1A 6S7

For Whitehorse warehouse deliveries

#5 Lindeman Road
Whitehorse, Yukon Y1A 5Z7

Mayo

3rd Avenue and Centre Street
Box 8
Mayo, Yukon  Y0B 1M0

Dawson City

Speak to a Customer Service Representative

(867) 993-5565

Phone lines are open daily, Monday to Friday, from 9 am to 4 pm, and now open over the lunch hour (12 pm to 1 pm).

Please note on October 8 & 14 our phone lines and offices will be closed for staff training and the Thanksgiving holiday.

Visit Our Office

Fifth and Dugas Street
Box 220
Dawson City, Yukon  Y0B 1G0

In-person office hours:

October 4 to October 20: Closed
October 21 to 25: Open 9 am to 1 pm (including the lunch hour, 12 pm to 1 pm)
October 28 to November 1: Open 9 am to 1 pm (including the lunch hour, 12 pm to 1 pm)

Reach us by department using the contact form