Need power hooked up to your home or business? Are you in an area served by Yukon Energy? This would include:
If the answer to both questions is 'yes', here are the steps to getting connected. Please be aware new connections can take several weeks or even months, so it’s important to make your request in the early stages of project planning.
Step 1 – Customer Inquiry
Step 2 – Customer Service Request
Step 3 - Customer Acceptance
Step 4 - Design
Step 5 – External Permits and Approvals
Step 6 – Construction
Step 7 – Meter Installation
How much will it cost to get a new connection?
The cost varies greatly depending on a number of factors, including how much power you need and how far the line has to come to reach your home or business. A Yukon Energy representative will provide you with an estimate based on your particular situation.
The Yukon government has a program (the Rural Electrification and Telecommunications Program) that offers financial assistance to rural Yukoners who don’t currently have access to electricity. The program may provide funding for up to 25 per cent of the assessed property value. For more information, call (867) 667-8277 or toll free within the Yukon 1-800-661-0408.
How long will it take to get power?
Again, this varies depending on where your home or business is located. Once Yukon Energy has had a chance to review your application we can provide you with an estimate of how long the job will take to complete.
Can I decide where the power pole is installed on my property?
We are certainly open to your suggestions, but a number of factors must be taken into consideration when installing poles or other infrastructure and it’s not always possible to grant your request. A Yukon Energy representative will advise you of our construction policies.
Why am I being asked to pay more for my power hook-up than my neighbor was charged?
Every case is different, and costs vary depending on how much power you need and how far the line has to come to reach your home or business. Fluctuating material costs might also be a factor.
Can I supply my own poles?
For safety reasons, this is not possible. All our materials have safety ratings and standards, and because of this, our crews can only use Yukon Energy materials.
What is a demand meter and why do I need one?
A demand meter is needed for all commercial/industrial hook-ups. It provides information to Yukon Energy about the maximum amount of electricity your business needs at any given time. This is essential in helping us ensure we can provide enough power for peak loads.
Still have questions? Don’t hesitate to contact your local Yukon Energy office or phone 1-877-712-3375.