Yukon Energy Launches New Customer-Centered Web site

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Jul 19, 2004  Comment

(Whitehorse) – Whether you're looking for rate information, a detailed explanation of your bill or updates on Yukon Energy's latest community and environmental initiatives, you'll be able to find it at www.yukonenergy.ca.

That's the web address of Yukon Energy's new site, which the company launched today.

“The new web site is much more comprehensive than our previous one,” Yukon Energy spokesperson Janet Patterson said. “We think it gives people a better sense of who we are, what we believe in and what we do.”

While the site is content-rich, it's also customer-service based, which means it's built so people can easily find what they're looking for. It includes everything from the company's financial statements to an explanation of how electricity is produced to how people can apply for scholarships and financial donations. Future plans including adding a virtual tour of the Whitehorse facilities and a web cam in the viewing tanks at Yukon Energy's Whitehorse Rapids Fishladder.

As a way of encouraging people to explore the new site, Yukon Energy is hosting an on-line treasure hunt. “There are ten icons in the shape of a bolt of energy hidden on the site,” Patterson explained. “Once people find all the icons, they can call or email us and tell us the locations of the energy bolts. If they're correct we'll enter their names in a draw for one of several prizes, including Yukon Energy fleece jackets and vests, t-shirts, ball caps and coffee mugs.”

The contest runs until the end of August. The prizes will be awarded Friday, Sept. 3.

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